Welcome to Season 4, Episode 8 of the CGA Podcast – Heart Stories
Welcome to Season 4 of the CGA Podcast, where online visibility expert Doreen Brown engages with remarkable Caulfield Grammarian alumni and community members as they reflect on their experiences with Caulfield Grammar School, careers, and so much more!
In this episode, Michael Chow shares his journey from Caulfield Grammar School to becoming a successful leader in the banking and financial services industry.
Show Notes
He reflects on how his school experiences shaped his values and leadership style, discusses the evolution of sales strategies in banking, and emphasises the importance of balancing data with human connection.
The conversation included some of the following discussion highlights:
>Michael’s early experiences at Caulfield Grammar School shaped his leadership style.
>Sports and camaraderie were key aspects of his school life.
>Corporate entrepreneurialism opened his eyes to the business world.
>Leadership roles allow for creating a team culture and making an impact.
>Taking everyone along in the journey is crucial for leadership success.
>Data-driven strategies are essential but must be balanced with human connection.
>Cultural differences significantly impact leadership and client engagement.
>Community and relationships are vital for personal and professional growth.
>Embracing every opportunity can lead to unexpected learning and career direction.
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About Michael Chow
Michael has held prominent leadership roles at some of the world’s most prestigious organisations, including HSBC, UBS, ABN AMRO, Barclays, and KPMG Australia. Most recently, he served as the Regional Head of Sales Management and Head of UHNW Segment Management (a.i.) at HSBC in Hong Kong.
Michael is known for his expertise in sales frameworks, data-driven strategies, and fostering high-performance cultures. He has driven organisational change and empowered teams across different regions. His career has taken him worldwide, from Australia to the UK and Asia, while navigating the evolving landscape of finance and banking with remarkable skill and insight.
Michael’s connection to Caulfield Grammar School has been a foundational part of his story. His years at Caulfield played a pivotal role in shaping his values, leadership style, and global perspective, all of which contributed to his success on the international stage.
Learn more about Michael
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About The Host
Doreen Brown is the 2025 host of Heart Stories for the Caulfield Grammarians’ Association and a seasoned digital strategist with over a decade of experience. Since entering the digital space in 2012, she has worked with businesses and organisations to strengthen their online visibility and brand presence.
In 2020, Doreen launched her own podcast, Let’s Get Visible with Doreen Brown, where she shares practical insights into digital marketing. Through this platform, she discovered the powerful role podcasting can play in expanding brand reach and building authentic engagement with audiences. Whether leading storytelling initiatives or guiding digital strategy, Doreen is passionate about helping brands connect meaningfully and grow with purpose.
Connect with Doreen on LinkedIn.
Learn more about Let’s Get Visible.
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